Student support
We are with you from enquiry to exam day
Everything you need to plan, register, study and stay on track — with a real person to call when you need one.
Learning portal guide
Getting started in five steps
The Roots learning portal brings live classes, recordings, e-notes, question banks and mock exams together on any device.
- 1
Enrol online
Add your courses to the cart and complete checkout. Your enrolment is confirmed by email.
- 2
Activate your account
Use the portal invitation to set a password and complete your student profile.
- 3
Join your classes
Live sessions appear on your timetable; recordings are added within 24 hours.
- 4
Study & practise
Work through e-notes, question banks and chapter tests at your own pace.
- 5
Sit your mocks
Book custom mock exams, receive marker feedback and track your readiness.
Exam resources
Resources to help you pass
Position holders
See the results our students achieve every attempt.
Study guides & blogs
Exam technique, planning and career advice from faculty.
Qualifications
Syllabus, papers and study options for every programme.
Ask student support
Registration, exemptions, deferrals and portal help.
Campus & student support
Support services
From the first enquiry to exam day, the Roots student-support team helps you plan, register, study and stay on track.
Admissions counselling
One-to-one guidance on the right qualification and paper order.
Exam registration help
Support with exam-body registration, exemptions and deadlines.
Study planning
Personal timetables and progress check-ins every month.
Career services
CV clinics, interview practice and employer introductions.
FAQs
Common questions
Need help right now?
Call +971 58 597 9936 or message us on WhatsApp — 8:00 AM – 8:00 PM in the UAE (GST / UTC+4).